Toolkits

General Toolkit Websites

• Agency for Healthcare Research and Quality
• American Organization of Registered Nurses
• Premier Patient Safety Resources

Business Case for Quality and Safety

• Determining the Business Case for Quality – Institute for Healthcare Improvement, Adverse Events Prevented Calculator

Clinician and Staff Support

• Toolkit to Support Staff Involved in Adverse Events – Second Victims

Communication and Teamwork

• Disclosure Apologies for Medical Errors – American College of Physician Executives
• Nurse and Physician Relationships – American College of Physician Executives and the American Organization of Nurse Executives
• Perioperative Patient Handoffs – American Organization of  Registered Nurses and the U.S. Department of Defense Patient Safety Program
• Role of the Nurse Executive in Patient Safety – American Organization of Nurse Executives
• TeamSTEPPS™ – AHRQ
• TeamSTEPPS™ – AHRQ – Improving Patient Safety Systems for Patients with Limited English Proficiency: A Hospital Guide
• Transitions Between Hospital and Long Term Care – Missouri Long Term Care Best Practices Coalition Best Practice Guide to Action, Continuity of Care Transfer Project: Strategies & Tools to Improve the Transfer Process

Consumer Involvement

• Building the Future for Patient Safety:  Developing Consumer Champions – A Workshop and Resource Guide
• Patient and Family Centered Care, Implementation of – Institute for Family-Centered Care
• Patient Centered Care, Patient Rounding – Dana Farber

Falls

• National Center for Patient Safety Falls Toolkit
• Practicing Physician Education in Geriatric Medicine Falls Toolkit

Healthcare-Acquired Infections

• Partnering to Heal
• How-To Guide to Improve Hand Hygiene from the Institute of Medicine
• “Partnering to Heal: Teaming Up Against Healthcare-Associated Infections” – HHS Online Patient Safety Training Resources to Reduce HAIs
• WHO Hand Hygiene Campaign – “SAVE LIVES: Clean Your Hands” – tools, resources and evidence on hand hygiene

Health Disparities, Literacy and Cultural Competency

• Health Disparities Toolkit – Health Research and Educational Trust

Medication Safety

• Institute for Safe Medication Practices
• Primaris
• MOCPS Medication Safety Resources – Poster, Brochure and My Medicine List
• Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
• Medication Reconciliation – Scroll down to Prevent Adverse Drug Events (Medication reconciliation)
• Medication Reconciliation – from the Massachusetts Coalition for the Prevention of Medical Errors
• Medication Safety from the Massachusetts Coalition for the Prevention of Medical Errors
• Reducing Harm from Anticoagulants – Purdue PharmaTAP, the Indiana Patient Safety Center
• Safety of Verbal/Telephone Orders  - Pennsylvania Patient Safety Authority
• Stop Use of Ambiguous Medical Abbreviations – Food and Drug Administration and Institute for Safe Medication Practices

Pressure Ulcers

• Pressure Ulcer Tools and Resources – Institute for Healthcare Improvement, including and on-line training course with CEU credits
• Pressure Ulcer Toolkit – Primaris
• Pressure Ulcer Tool from Advancing Excellence Campaign – includes training modules and tool to track number of residents with pressure ulcers based on where the ulcer was acquired
• AHRQ Toolkit: Prevention of Hospital-Acquired Pressure Ulcers – toolkit with links to interventions to improve patient skin integrity

Process Redesign

• Healthcare Injury Prevention – Safe Lifting – Liko North America
• Hospital Process Redesign Strategies to Improve Safety – Denver Health for AHRQ

Quality Improvement

• AHRQ Toolkit: Quality Indicators Toolkit for Hospitals, Improving Performance on the AHRQ Quality Indicators
  • Toolkit Orientation: Video Recording, slides, and transcript

Surgical

• Surgical Fire Safety Toolkit- American Organization of Registered Nurses (AORN)
• Surgical Fire Safety Prevention (FDA)