Kathryn Wire, J.D., M.B.A. and CPHRM
Most front line health care staff and facility managers need help when faced with disappointment, frustration, and anger in patients, families and co-workers.
Kathryn Wire is a health care consultant, mediator, educator, author and speaker specializing in:
Event identification and reporting
Investigation
Patient /family communication
Loss prevention feedback
Staff education
Risk program design
Claims program improvements for self-insured entities
Kathryn has extensive experience with acute care, including academic, tertiary and critical access, physician practices of all sizes, long-term care, and health system risk management functions, including establishing and managing risk management programs within large health systems.
Invite Kathryn to speak at your event!
As a speaker, Kathryn provides a learning experience that combines research and current trends with her vast experience and examples critical to risk management learning.
Effective risk management and good clinical care require each staff member and manager to engage in productive conversations about disappointment and concern. These skills supplement patient safety efforts.
Consider Kathryn’s presentations on the following topics or a customized presentation.
Productive Conflict: Engage Staff and Patients to Prevent Claims
Practicing Medicine So We Don’t Fear Patients:Understanding Emotions that Lead to Claims
Avoiding Claims: Truth in Caring
Establishing and Managing a Patient Safety Evaluation System (PSES)
Kathryn can also create a presentation for your group on medical/legal issues, or customize any of these for your group.
