Initiated by the Association of PeriOperative Registered Nurses (AORN) in 2004, and consistently supported by The Joint Commission, the World Health Organization, and the Council on Surgical and Perioperative Safety (CSPS), National Time-out Day supports surgical nurses’ ability to speak up for safe practices in the operating room. This year, AORN urges members to evaluate how their time out fits into broader efforts to provide high quality care to every patient, every time. A poorly executed time out or lack of team communication may indicate areas for improvement within a safety culture. For more information, educational toolkits, as well as promotional materials, visit the AORN website.
Patient Safety Culture
SorryWorks! has been promoting transparency and disclosure since 2005 and has outstanding tools to support that effort. But often we struggle with setting patient expectations and opening up communication from the patient’s side. SorryWorks! has developed a letter that physicians and other providers can use as a temple for their own handout to open a dialog about how to communicate. The template is available here.
In the Fall of 2011, the Missouri Center for Patient Safety started a new service line to promote the AHRQ Survey on Patient Safety in an online format. Since implementation, the affordable service has received much interest from facilities in Missouri as well as other states across the country. The survey is an excellent tool to measure the safety culture of hospitals and medical staff offices.
The Center now provides the capability to conduct the AHRQ Hospital Survey on Patient Safety for an entire hospital, or just for individual departments, on a quarterly or annual basis. The survey is provided in an online format, allowing staff to take the survey in an anonymous, convenient, online environment. No more paper, no more data entry, no more hand tabulations!
National Time Out Day raises awareness of the need to conduct a time out for every patient, every time. National Time Out Day began in 2004 as an awareness campaign by the Association of periOperative Registered Nurses (AORN) and is supported by The Joint Commission, the World Health Organization (WHO), and the Council on Surgical and Perioperative Safety (CSPS) for its ability to increase awareness of safe practices for patients undergoing surgical procedures. This year, the AORN encourages evaluation of your time out procedure and how it fits into your broader patient safety efforts. Missouri Center for Patient Safety recognizes time outs as a best practice for reducing surgical errors.
MOCPS’s Just Culture collaborative work was cited as a resource by the Certification Board for Professionals in Patient Safety. We are excited to learn a publication of the Center’s Just Culture work is being used as a resource for those seeking certification as a patient safety professional. The article, Influencing leadership perceptions of patient safety through just culture training; Vogelsmeier A, Scott-Cawiezell J, Miller B. J Nurs Care Qual. 2010 Oct-Dec;25(4):288-94 is available at: http://journals.lww.com/jncqjournal/Abstract/2010/10000/Influencing_Leadership_Perceptions_of_Patient.3.aspx.
Information about the NPSF certification is available at http://www.npsf.org/.
Did you know? The patient safety culture survey provides feedback on your organization’s communication, teamwork, patient safety, leadership, and staff engagement? The results can be used to improve your current culture and improve patient satisfaction, reduce liability exposure, improve staff satisfaction, reduce staff turnover, reduce liability insurance, and much more! Read More