EMS PSO

PSO’s as Standard Operating Procedures

    Posted in EMS, EMS PSO, Prevention, PSO    |    Comments Off

Dr. Jay Reich, EMS Medical Director for the Kansas City Fire Department, presented last week at the EMS State of the Sciences Conference, also known as “The Gathering of Eagles”.  The conference is a unique, and highly respected, conference in EMS.  Each year, the conference offers opportunities to learn about the latest science and advances in EMS, including current research, data and industry innovations.  Those selected to present at the conference are EMS medical directors from the largest EMS systems in the United States.  In addition, other leading experts from around the world present relative information to advance the practice of EMS.

Dr. Reich’s presentation titled “PSOs as SOPs! Getting Patient Safety Organization Buy-In for EMS CQI” shared how participating with a PSO can protect the quality and safety work in EMS, as well as support the EMS medical director.  Since Patient Safety Organizations (PSOs) are fairly new to EMS, Reich outlined some of the benefits of PSO participation, such as, information and key examples of how Kansas City Fire Department is implementing efforts towards greater patient safety and quality improvement. His presentation focused on the ways a PSO supports the EMS shift to proactive efforts to prevent adverse events and unsafe conditions instead of reactive.

Dr. Reich’s full presentation can be found at the Gathering of Eagles website under 2015 presentations.

PSOs as a Risk Management and Compliance Tool

    Posted in EMS, EMS PSO, Mobile Integrated Healthcare    |    Comments Off

Allison Bloom recently wrote an important article about Mobile Integrated Healthcare (MIH) that was featured in EMS Insider.  If you are providing this care or exploring MIH then you should read Allison’s article and learn more about how participating with a Patient Safety Organization (PSO) can help you.

EMS Services Participating with a PSO can improve quality, safety, & financial performance

    Posted in EMS, EMS PSO, Patient Safety, Quality of Care, Uncategorized    |    Comments Off

Written by Lee Varner, BS EMS, EMT-P
Mike Wallace,
EMS Captain, Central Jackson County Fire Protection District

Does this sound like your EMS service….

Your typical runs include calls for chest pain, shortness of breath, seizures, and even cardiac arrest.  You run these calls day in and day out.  You drop patients off at the hospital just in time to clear for another call.

At the end of the day, ask yourself these simple questions:

  • Do you look back at the calls to determine how well your providers performed from the perspective of protocol compliance or customer service?
  • Do you have performance benchmarks established, for example time to 12 lead or aspirin administration on chest pain patients?
  • Do you know the percentage of survival for cardiac arrest patients in your community?
  • Do you have a mechanism in place that allows for the self-reporting of events as they relate to medication errors, equipment malfunctions, or near misses?

If you answered yes to all of these questions, great job!  However, some of you probably said no to most.

Read More

2014 EMS Patient Safety Conference Success!

    Posted in EMS, EMS PSO, Events, Patient Safety, Patient Safety Conference, Safe Tables    |    Comments Off

The Center for Patient Safety’s Annual EMS Patient Safety Conference was a success!  We had great speakers who brought new ideas and concepts that helped stretch the imagination of those attending.

  • David Williams from the Institute for Healthcare Improvement shared the Plan-Do-Study-Act method for organizational change and success.
  • Tom Judge, Executive Director of Lifeflight of Maine having years of EMS experience, offered practical advice regarding the changes that he has witnessed in EMS.  He also discussed how organizations can utilize a culture of safety to help manage risk.
  • Michael Bachman from Wake County EMS in Raleigh, NC shared his insights and experience regarding the coordination of patient safety using mobile integrated healthcare, focusing on “For the patient, not to the patient”.

Read More

Safety Watch Issued: Cricothyrotomy

    Posted in Alerts, EMS, EMS PSO    |    Comments Off

Safety WatchThis Safety Watch is to advise you that having multiple different types of cricothyrotomy kits can lead to confusion during an airway emergency.  We believe standardizing your equipment including cricothyrotomy kits within an organization or within a region would help to reduce the likelihood of an adverse event.

Cricothyrotomy also commonly called a “cric” is an emergent procedure for establishing an immediate airway.  The procedure can be performed several ways with various commercially prepared kits or with specialty prepared equipment.  The skill requires the provider to access the cricothyroid membrane to establish an airway for oxygenation and ventilation.

Possible reasons for these events:

  • Access to different types of kits can lead to confusion during an airway emergency

View the full Safety Watch to see recommendations for mitigating risk.

Protecting, Improving and Preventing Errors in EMS

    Posted in EMS, EMS PSO, Federal Protections, PSO    |    Comments Off

That was the message shared with EMS professionals at ESO Solutions WAVE 2014 Conference in Austin, Texas. EMS leaders learned about protecting an organization’s safety and quality work as well as how they can safely learn from each other to prevent future events from occurring. The presentation, PSO 101, explains the Patient Safety Quality Improvement Act (PSQIA) for EMS professionals. A Patient Safety Organization (PSO) is a new concept for many in EMS.  If you would like more information or to schedule a presentation, please visit www.emspso.org, contact the Center for Patient Safety at info@mocps.org, or call 1.888.935.8272.

Center releases Fall 2014 EMS PSO Newsletter

    Posted in Culture of Safety, EMS, EMS PSO, Events, Patient Safety Culture, PSES, PSO, PSO case law, PSWP, Sponsor/vendor    |    Comments Off

Fall EMS 2014The latest newsletter from the Center for Patient Safety has been released. The Fall 2014 EMS PSONews contains information on the recently released PSO Safety Alert and EMS Safety Watch, articles on the legal environment to help maximize federal protections from the PSO, patient safety culture topics, and much more!  Download the newsletter or view on Issuu.

CPS attends Air Medical Transport Conference in Nashville

    Posted in Culture of Safety, EMS PSO, Just Culture, Patient Safety, PSO    |    Comments Off

The Center for Patient Safety (CPS) recently exhibited at the Air Medical Transport Conference (AMTC) in Nashville, Tennessee.  This exciting opportunity allowed us to meet with industry leaders, experts, and providers in air medical services. The conference brought a wide group of these attendees to the exhibit hall with new and innovative equipment and technology. CPS enjoyed sharing information about our services with air and ground EMS during breaks.

Many people were not familiar with the services available from a Patient Safety Organization (PSO), like the Center for Patient Safety.  Many states do not have peer review protection for their quality and safety work, but, by participating with a PSO, federal protection is available for safety and quality work. A PSO offers a safe way to share adverse events, near misses, and unsafe conditions. We all learn in different ways, but we can agree learning by our mistakes can be costly. Working with a PSO offers the opportunity to report errors in a safe way so we can learn from each other to help prevent future events.

Many of the programs and sessions at the conference addressed culture issues. Just Culture reshapes our understanding of accountability, the role of the system, and the role of human behavior. This allows us to distinguish human behaviors and develop a consistent way to establish a safe environment by managing the system and behavior. As we shift the way we think, act, and react, we are beginning to change the culture in EMS.  Just Culture is not a one day event; it’s the starting point for an organization’s journey as they shape their future course.

If you would like more information please contact us.

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