The Second Victim Experience: Train-the-Trainer Workshop
Presented by Sue Scott, RN, MSN and Laura Hirschinger, RN, MSN
The Center for Patient Safety is pleased to offer this unique workshop on June 11, 2013 to learn and teach the skills to support staff members and physicians who are impacted by adverse and/or unexpected clinical outcomes. Participants will gain insights into the “second victim” experience as well as supportive interventions from faculty who developed and implemented the University of Missouri Health System’s successful “second victim” program. Participants will also acquire the knowledge, skills and techniques necessary to implement a “second victim” program for peers at their organizations.
Space is limited to 40 participants and will be made available on first come first serve basis.
PROGRAM OBJECTIVES:
- To discuss the ‘second victim’ phenomenon
- To describe the various stages of second victim recovery
- To identify and reflect on several second victim events
- To recognize high risk clinical events which could expose clinicians to the ‘second victim’ phenomenon
- To identify various interventional strategies to support clinicians experiencing the ‘second victim’ phenomenon
- To identify and practice ways to initiate a crucial conversation with a second victim
- To describe the various steps necessary to deploy a support team
DATE: June 11, 2013
TIME: 8:00 AM to 4:00 PM (registration and continental breakfast 7:30-8:00 AM)
FEE: $375 per person (continental breakfast, lunch, and snacks included)
REGISTER NOW!!