Tips for a Successful Survey on Patient Safety Culture

Posted by MOCPS    Posted in AHRQ, Center Info, Culture of Safety, Patient Safety, Patient Safety Survey    Posted February 2, 2012    |    No Comments

The Hospital Survey on Patient Safety Culture is an invaluable diagnostic tool that allows you to look beyond the physical impression of your facility’s culture. AHRQ’s in-depth study of question formatting, wording, and categorizing has resulted in a highly reliable resource that can provide a detailed analysis of your patient safety culture. The results will provide supporting evidence of positive cultural improvements and locate areas of cultural weaknesses.  AHRQ offers a national database so you can see how you measure up:  Check out the 2012 Comparative Database Report!

But all too often, surveys are distributed, results are collected, and then… nothing happens.  Read More

Ozarks Medical Center and MOCPS Receive National Accolades for CUSP Initiatives

Posted by MOCPS    Posted in Comprehensive Unit-based Safety Program, CUSP, CUSP/CLABSI, CUSP/Stop BSI, Johns Hopkins University, Kimberly O'Brien    Posted February 1, 2012    |    No Comments

On January 10, 2012, Ozarks Medical Center (OMC) and MOCPS presented to an audience of over 800 health care providers nationwide participating in the On the CUSP:  Stop BSI collaborative.  The topic of the presentation was “Coordinating Multiple Quality Improvement Initiatives,” in which MOCPS showcased its People, Priorities & Learning Together (PPLT) initiative, and OMC showcased its successes in implementing the programs offered in the PPLT initiative.

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ASHRM Webinar – Have a Heart: Caring for our Own

Posted by MOCPS    Posted in Patient Safety, Second Victim Experience, Susan Scott, Uncategorized    Posted January 25, 2012    |    No Comments

Tuesday, February 14, 2012, 1 – 2 p.m.  CT Will provide insights into the second victim experience, interventions for supporting colleagues in distress and lessons learned from the University of Missouri.

With Guest Speaker, Susan Scott, RN, MSN

When a patient suffers from an unexpected clinical event, healthcare clinicians often become the “second victim,” feel as though they have failed the patient and frequently second guessing their clinical skills, knowledge base and career choice.

Understanding the second victim experience and recognizing that supportive interventions can promote a healthy recovery during this vulnerable period is critical.

Guest Speaker, Susan Scott, serves as Patient Safety Officer for University of Missouri Health Care. With more than 30 years of nursing experience, Scott’s Patient Safety research include understanding the second victim phenomenon to help interdisciplinary professionals in the aftermath of unanticipated clinical outcomes.

Register Now!

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Comments on ‘How doctors can reduce medical errors, lawsuits’

Posted by MOCPS    Posted in Medical Error, Medical Error Lawsuits    Posted January 23, 2012    |    No Comments

Medical malpractice is a constant concern for doctors, says Dr. Kevin Pho, known for his blog KevinMD.com.  Depending on the type of medicine practiced, most or all doctors will face a lawsuit during their careers.  Probably the greatest point in Dr. Pho’s January 23 USA Today article, How doctors can reduce medical errors, lawsuits, is what we all know – but need to be reminded of often.  No one wants medical mistakes!  The point which is a close second for its wisdom is that saying “I’m sorry” works.

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Primaris Taps the MOCPS to Lead CUSP Training Program

Posted by MOCPS    Posted in Culture of Safety, CUSP, Hospital Acquired Infections    Posted January 19, 2012    |    No Comments

MOCPS is pleased to announce that Primaris, the federally designated Quality Improvement Organization (QIO) for the state of Missouri, has asked us to lead the Basics of Comprehensive Unit-based Safety Program (CUSP) training program for seven hospitals as part of a CAUTI training project.  We are honored that Primaris has recognized our expertise with CUSP and success in working with hospitals to implement it successfully.  The Basics of CUSP is part of the Center’s People, Priorities and Learning Together initiative.

What new technologies should you be watching this year?

Posted by MOCPS    Posted in ecri    Posted January 9, 2012    |    No Comments

See ECRI Institute’s 2012 C-Suite Watch List for our Top Picks.Description: Description: http://storage.coremotivesmarketing.com/library/bed0ffa0-3fa7-42d8-a7f5-86cc4f64575d/584/C-Suite_TimesSquare.jpg

CT radiation reduction technologies, proton beam therapy, heart valve implants, personalized cancer vaccines, cardiac developments, and much more made ECRI Institute’sTop 10 C-Suite Watch List: Hospital Technology Issues for 2012.

“The price tag for these technologies is going up…and hospitals need to be very selective about where they spend their money,” advised Robert Bense, ECRI Institute Clinical Manager.

Download the free 32-page report

The Q4 Issue of the Forum Newsletter is Now Online

Posted by MOCPS    Posted in Culture of Safety, Patient Safety, Preventable Errors    Posted January 3, 2012    |    No Comments

Check out the last issue of ASHRM’s Forum newsletter for 2011. The Q4 issue profiles ASHRM President-Elect Mary Anne Hilliard and her goal to “get to zero” serious safety events. Part two of the electronics medical records (EMRs) article (continued from Q3) looks at the advantages and pitfalls of EMRs. The patient safety article shines a light on the most overlooked victims of adverse events—healthcare workers. As always, the Forum details ASHRM’s latest accomplishments and lists the newest CPHRMs.

Joint Commission Releases New Sentinel Event Alert on Long Work Hours

Posted by MOCPS    Posted in Culture of Safety, Medical Error, Patient Safety    Posted January 3, 2012    |    No Comments

The Joint Commission is warning hospitals about the potential dangers of extended hours and excessive workloads in a new Sentinel Event Alert. The alert contains documented links between healthcare worker fatigue and adverse events, as well as lower productivity. Sleep deprivation or lack of quality sleep over an extended amount of time can lead to confusion, irritability, memory lapses, loss of empathy, and compromised problem-solving, among other things, according to the Alert. The Joint Commission suggests organizations assess their fatigue-related risks, including off-shift hours and consecutive shift work; examine the hand-off process; invite staff to offer input in their own work schedules; implement a fatigue management plan; and educate staff about the effects of fatigue on patient safety.

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